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Technical Support Manager - Corn Products

Date: Nov 25, 2021

Location: Irving, TX, US, 75038

Company: GRUMA

Azteca Milling LP, the producer of MASECA, is a division of Gruma Corporation. With over 50 years of experience Gruma is the world's largest producer of corn masa flour. Azteca Milling L.P. has an immediate opening for a Technical Support Technician for its Corporate Headquarters in Irving, TX.

 

This position provides quality support to directors, managers, and other Technical Support Department personnel. Provide extensive assistance to customers, as well as a wide range of administrative duties necessary to support the department.

 

  • Handle matters related to customers and Azteca Milling plants (AMLP).
  • Masa flour demonstrations/presentations to customers.
  • Advice customers and sales force on the use of our different products.
  • Evaluate our products and those of our competitors.
  • Participation with our sales force in public relations, shows, seminars, etc.
  • Technical assistance to customers and sales force on all technical-related matters.
  • Prepare and coordinate manuals, courses, seminars and presentations for customers & AMLP plants.
  • Continuous review of literature seeking for opportunity areas beneficial to the Group.
  • Advise AMLP personnel on the process.
  • Technical assistance to AMLP plants on all process related matters.
  • Conduct laboratory analysis as needed.

 

REQUIREMENTS

Bachelor’s Degree in food technology, Food Science, or Chemical Engineer required. 3+ years of experience in the technical support field in a food manufacturing environment is preferred. *Any equivalent combination of related education and/or experience may be considered for the above.

 

  • Bilingual, able to read and write English and Spanish, as well as translate in both languages.
  • Ability to associate with people, work under stressful situations and resolve conflicts.
  • Good organizational skills and team player.
  • Must possess good oral and written communication skills.
  • Knowledge of PC operations and related software.

 

Azteca Milling LP offers a very competitive compensation package that includes Medical, Dental and Vision insurance. Life and AD&D, STD and LTD and 401k Plan.

Azteca Milling is an equal employment opportunity and affirmative action employer.  It is our policy to provide equal employment opportunity in all phases of employment in compliance with applicable federal and state laws, rules, and regulations.  We assure you that your opportunity for employment with Azteca Milling depends solely on your qualifications.

 

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Nearest Major Market: Irving
Nearest Secondary Market: Dallas

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